1. Introduction (the ”Webshop”) is owned and run by
    Aurora Group Danmark A/S (hereafter “The Company”)
    Lautruphøj 5-7
    2750 Ballerup
    Company identification number 568270131.1 The Company is part to any agreement resulting from orders from customers on the Webshop.
  2. Application and validity
    2.1 The following general conditions shall apply to all goods purchased on the Webshop and delivered by The Company in Denmark.
    2.2 Customers will upon ordering products from the Webshop accept these general conditions.
    2.3 The presentation of products on the Webshop is to be qualified as an invitation to make an offer and place an order on the Webshop. When the customer places an order, the customer presents an offer to The Company, and final and binding agreement are not entered into until customer has placed an order, completed ordering process and received order confirmation by e-mail.
  3. Delivery and prices
    3.1 Prices on the Webshop are daily prices, stated in Danish kroner and includes VAT, unless specified differently in the order confirmation.
    3.2 When paying by debit card, the purchase price will not be deducted from the card, until the goods are sent.
    3.3 Delivery is at the sole discretion of The Company made by GLS, UPS, TNT or DHL.
    3.4 When delivering to customers within the EU prices in the Webshop include VAT, taxes etc, but excludes costs related to shipping the products which are specified in the ordering process. When delivering products outside the EU, extra costs regarding import taxes may occur.
    3.5 Delivery is made when the products are handed over to the carrier, unless the customer is consumer, in which case delivery and the risk of damages to the product occurs according to relevant legislation. In Denmark delivery occurs upon delivery to the customer.
    3.6 The Company is liable for delay under applicable law unless such delay is caused by interference in the work process by external forces for which the Company is not responsible, by circumstances beyond the Company’s control including but not limited to war, fire, strikes, import restrictions, lockouts and unusual natural phenomena.
  4. Defects
    4.1 The Company is liable for defects under applicable law and in Denmark for a period of 24 months from delivery of the product.
    Complaints can be submitted to The Company using the contact information in the Webshop. In the case of warranty, the Customer is, at his discretion, entitled to make a claim for repair (if possible) or delivery of a fault-free product (replacement). If the chosen way of redistribution is associated with disproportionate costs, the claim may be limited to one of the above mentioned. The Company will make the customer aware of this.
    4.2 Immediately upon receipt of the goods, and before use thereof, the customer shall make such examination of the goods as is required by proper trade practice. In the event the parcel and/or product has any visible damage, the customer shall notify the carrier.
    4.3 The Company shall never be liable for punitive damages, financial loss, consequential loss, loss of profit, loss of time or other indirect loss or consequential damage whether arising from delay, from the supply of defective goods or otherwise.
    4.4 The Company shall in no event be liable for the suitability of the goods for its intended use or its fitness for a particular purpose. The Company shall further in no event be liable for defects or shortage of goods when caused by the customers inappropriate or improper use or storage.
    4.5 With the exception of what has been stipulated above, The Company assumes no liability for defects and the buyer cannot assert any other rights in case of default than the ones stated above, including by way of illustration and not limitation termination of the order or compensation, whatsoever.
  5. Product Liability
    5.1 The Company shall be liable in accordance with applicable law on product liability, however with the limitations following from this clause 5.
    5.2 The Company shall under no circumstances be liable for indirect losses, including but not limited to operating losses, loss of profits, loss of time, punitive damages and consequential costs to which a defective product may have given rise.
  6. Right of cancellation and returning products.
    6.1 In the event the customer is a consumer, the customer can cancel the purchase for 14 days according to the Danish act on consumer agreements. The 14 days begins when the customer has received the product. If the right of cancellation period expires on a weekend or bank holiday, the period is extended to first coming weekday.
    6.2 Customer may after receiving the product only unpack and use the product to determine the nature of the product, the characteristics and the way they work.
    6.3 If the customer wishes to cancel the purchase the customer shall give The Company notice of cancellation and return the goods.
    6.4 Returns must be made to, Aurora Group Sverige AB, c/o Aditro Logistics Möbelvägen 21, 55652 Jönköping Sweden. Return label can be purchased on the Webshop.
    6.5 The Customer shall pay the costs of returning the product and shall ensure that the parcel is properly wrapped. Once the parcel is received, the purchase price is refunded to the customer.
    6.6 The Customer may lose the right of cancellation and repayment, provided the goods have actually been used, the goods have been damaged in the custody of the customer, the goods have been handled otherwise than in order to determine the nature of the goods, properties and the manner in which they operate.
  7. Personal Data
    7.1 To be able to purchase products on the Webshop, the customer must as a minimum inform and at the same time give his or her consent to the processing and storage thereof:
    Phone number
    7.2 The above data is stored with information about which goods you have purchased, for 5 years from the end of the related financial year after which the information is deleted. If you have created an account with The Company, your personal information and ordering information will not be deleted unless The Company is requested to do so.
    7.3 Information is not disclosed or sold to third parties unless this is done in connection with a restructuring or a full or partial sale of The Company. Any disclosure in such a situation will take place in accordance with the applicable data protection legislation at any time.
    7.4 The customer has the opportunity access The Company’ registered data about the customer, and the customer can object to a registration in accordance with the provisions in the act on the processing of personal information. Any inquiry and requests in connection therewith shall be directed to The Company via contact information in the Webshop.
  8. Applicable law and venue
    8.1 The agreement between The Company and the customer shall be governed by and interpreted in accordance with the laws of Denmark.
    8.2 Disputes, controversies, claims or differences which may arise between the parties out of, in relation to, or in connection with delivery of goods from The Company, shall be settled by the ordinary courts.
    8.3 Complaints can in Denmark be made to Consumer Agency of Denmark via
    8.4 If the customer has residence in the EU, complaint can also be made to the European Commission via